Follow these steps.
Connect the router to your computer via a ethernet cable. There should have been one in the box your router came in.
Push the red button to turn on the router.
On your computer, in the address bar, type in 192.168.100.1 and hit enter.
When the login screen comes up, enter the word admin and click login.
On the next screen that comes up, change the connect status to off.
Click on the Network Settings
On the Connection Settings page, on the left hand side, click on the APN button.
On Mode, click the Manual button
You then have two options
- If APN if it is set at broadband, change to vpn.accessmylan.net
- If the APN is set to vpn.accessmylan.net, change to broadband.
Click the set as default button.
Click the the arrows back until you get back to the home page.
Do not turn connect status back on.
Use the power button, turn the router off for 5 seconds then back on.
You should now (hopefully) have your internet back.